Thank you for shopping at Sarly.store — your trusted source for digital and vintage cameras.
If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns:

  • Returns are accepted within 14 days of delivery.
  • Items must be unused, in their original packaging, and in the same condition you received them.
  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items:

  • Memory cards, batteries, and accessories once opened.
  • Any item not in its original condition or damaged for reasons not due to our error.

How to Request a Return:

  1. Contact our live chat support on Sarly.store to request a return.
  2. We’ll provide you with the return instructions and shipping details.
  3. Once we receive and inspect your return, we’ll notify you of the approval or rejection.

Refunds:

  • If approved, your refund will be processed to your original payment method within 5–10 business days.
  • Shipping costs (if any) are non-refundable.

Need help? Chat with us anytime via our live support on the website.